Techkon USA

Popular Articles
Loading Color library on the SpectroDens
There are 3 different ways to create Color Book (CB) on the TECHKON SpectroDens. Measure any physical sample/swatch/proof/drawdown under the device Reference tab Use the Up / Down arrow key on the device and go to the Reference tab Press Enter and go ...
Ryobi OEM SpectroDrive 1 (PDS-E)
For Ryobi presses that bundle the SpectroDrive 1 (serial number around B5), the firmware loaded is 6.18. The user can install a loaner device by updating the serial number in the Ryobi console software.
SpectroDens Absolute White Calibration Error
When getting Absolute White Calibration error message on the SpectroDens, here are steps for troubleshooting before sending the unit back to TECHKON: Making sure each device uses its own base with white tile (matching serial number between the base ...
Compare delta E on the SpectroDens
The SpectroDens provides various delta E equations for different applications: dE CIELAB (dE76, dEab) dE CMC dE CIE94 dE 2000 (dE00) - most common To compare printed color with a reference, please set your SpectroDens to "CIE L*a*b* " function from ...
Can I add the additional warranty after my purchase or does it have to be at the time of purchase?
Can I add the additional warranty after my purchase or does it have to be at the time of purchase? Definitely. You have up to 90 days from the receipt of purchase to add the extended warranty. The warranty will save you money and give you peace of ...

Recent Articles
Do you have a distributor, dealer or reseller in my country?
Depending on the country you are located in, you may purchase Techkon devices directly from us, or we will be happy to put you in touch with an authorized reseller. Simply email us at techkon@datacolor.com or use our Contact Us form to leave a ...
What are the office hours of Techkon USA? What time do your offices open?
The office hours for Techkon USA are: Monday - Friday, 8am - 6pm ET Our offices are located at 185 Centre St Danvers, MA 01923 USA You can reach us via the Contact form at https://techkon.datacolor.com/contact-us/ or email use directly at ...
I have a SpectroDrive and suspect that the battery in the scan head is going bad. Can I get a replacement battery?
Absolutely. For older models for the SpectroDrive 1, you can simply purchase a battery in our online store at https://techkon.datacolor.com/shop/ Please be advised that this is only for the original first generation products. For SpectroDrive models ...
Is the Techkon Device Service downloaded with the ChromaQA software, or is it a separate download? If the latter, where can I download Techkon Device Service?
The Techkon Device Service is included in the ChromaQA installer, and there is no separate download available for it. If you don't see TDS after ChromaQA is installed, please check your firewall or anti-virus settings, especially if you use the ...
Is the Techkon Device Service required when running ChromaQA software?
The answer is yes, if you are using our SpectroDens device with ChromaQA. The Techkon Device Service is included in the ChromaQA installer, so there is nothing special you need to do. If you don't see TDS after installing ChromaQA, then please check ...

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Popular Articles

Loading Color library on the SpectroDens

Ryobi OEM SpectroDrive 1 (PDS-E)

SpectroDens Absolute White Calibration Error

Compare delta E on the SpectroDens

Can I add the additional warranty after my purchase or does it have to be at the time of purchase?

Recent Articles

Do you have a distributor, dealer or reseller in my country?

What are the office hours of Techkon USA? What time do your offices open?

I have a SpectroDrive and suspect that the battery in the scan head is going bad. Can I get a replacement battery?

Is the Techkon Device Service downloaded with the ChromaQA software, or is it a separate download? If the latter, where can I download Techkon Device Service?

Is the Techkon Device Service required when running ChromaQA software?