Can I get a copy of my recertification certificate?

Can I get a copy of my recertification certificate?

Can I get a copy of my recertification certificate?

You can find a copy inside your case behind the foam lid. If there isn’t one there, you can submit a request to orders@techkonusa.com with the device serial number and we will get a copy to you as soon as we can.

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    • Do you provide a recertification certificate?

      Do you provide a recertification certificate? Yes, every device comes with a recertification certificate.

    • How can I request an RMA or recertification?

      How can I request an RMA or recertification? Simply go to www.techkonusa.com/rma

    • How can I get technical support?

      How can I get technical support? You can reach our technical support team at 978-777-1854 or by chatting with us at www.techkonusa.com, or by emailing service@techkonusa.com.

    • How can I get trained on the product?

      How can I get trained on the product? All Techkon products come with free product training via gotomeeting. Onsite training is also available for purchase.

    • How long does the repair/recert take?

      How long does the repair/recert take? Repairs and recertifications typically take 5-7 business days. We also offer an expedited service fee ($150) for those customers that wish to have their device fully repaired or recertified and sent back to them ...