How can I request an RMA or recertification?

How can I request an RMA or recertification?

How can I request an RMA or recertification?

Simply go to www.techkonusa.com/rma

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    • Can I get a copy of my recertification certificate?

      Can I get a copy of my recertification certificate? You can find a copy inside your case behind the foam lid. If there isn’t one there, you can submit a request to orders@techkonusa.com with the device serial number and we will get a copy to you as ...

    • Do you provide a recertification certificate?

      Do you provide a recertification certificate? Yes, every device comes with a recertification certificate.

    • How much do repair/recert/replacement parts cost?

      How much do repair/recert/replacement parts cost? The cost depends on what parts are affected and what type of repair, replacement or recertification are needed. Cost also varies between our US, European and Asian facilities. To get an estimate, ...

    • How long does the repair/recert take?

      How long does the repair/recert take? Repairs and recertifications typically take 5-7 business days. We also offer an expedited service fee ($150) for those customers that wish to have their device fully repaired or recertified and sent back to them ...

    • Where do I send my device for repair?

      Please send your device to: Attn: RMA# Techkon USA 185 Centre St. Suite 101 Danvers, MA 01923