How can I request an RMA or recertification?

How can I request an RMA or recertification?

How can I request an RMA or recertification?

Simply go to www.techkonusa.com/rma

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    • Can I get a copy of my recertification certificate?

      Can I get a copy of my recertification certificate? You can find a copy inside your case behind the foam lid. If there isn’t one there, you can submit a request to orders@techkonusa.com with the device serial number and we will get a copy to you as ...

    • Do you provide a recertification certificate?

      Do you provide a recertification certificate? Yes, every device comes with a recertification certificate.

    • How long does the repair/recert take?

      How long does the repair/recert take? Repairs and recertifications typically take 5-7 business days. We also offer an expedited service fee ($150) for those customers that wish to have their device fully repaired or recertified and sent back to them ...

    • How much do repair/recert/replacement parts cost?

      How much do repair/recert/replacement parts cost? It all depends what is needed.

    • Do you have a loaner device program?

      Do you have a loaner device program? Yes, Techkon is happy to provide loaner devices to customers. The fee for loaner devices range in price from $200-$500 depending on the device. We also offer an expedited service fee ($150) for those customers ...