Where do I send my device for repair?

Where do I send my device for repair?

Please send your device to:

Attn: RMA#
Techkon USA
185 Centre St. Suite 101
Danvers, MA 01923

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    • How long does the repair/recert take?

      How long does the repair/recert take? Repairs and recertifications typically take 5-7 business days. We also offer an expedited service fee ($150) for those customers that wish to have their device fully repaired or recertified and sent back to them ...
    • When was the last time my device was certified?

      When was the last time my device was certified? We would be happy to answer that question for you – please call us 978-777-1854 or chat with us at www.techkonusa.com!
    • How much do repair/recert/replacement parts cost?

      How much do repair/recert/replacement parts cost? The cost depends on what parts are affected and what type of repair, replacement or recertification are needed. Cost also varies between our US, European and Asian facilities. To get an estimate, ...
    • Do you provide a recertification certificate?

      Do you provide a recertification certificate? Yes, every device comes with a recertification certificate.
    • Do you service/re-certify the product locally or does it need to be sent to Germany?

      Do you service/re-certify the product locally or does it need to be sent to Germany? We are proud to service and recertify most devices in our Danvers, MA office. There are some rare circumstances under which devices will have to be sent to Germany ...