When was the last time my device was certified?

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• Do you provide a recertification certificate?

  Do you provide a recertification certificate? Yes, every device comes with a recertification certificate.

• Can I get a copy of my recertification certificate?

  Can I get a copy of my recertification certificate? You can find a copy inside your case behind the foam lid. If there isn’t one there, you can submit a request to orders@techkonusa.com with the device serial number and we will get a copy to you as ...

• Where do I send my device for repair?

  Please send your device to: Attn: RMA# Techkon USA 185 Centre St. Suite 101 Danvers, MA 01923

• Do you have a loaner device program?

  Do you have a loaner device program? Yes, Techkon is happy to provide loaner devices to customers. The fee for loaner devices range in price from $200-$500 depending on the device. We also offer an expedited service fee ($150) for those customers ...

• Can I add the additional warranty after my purchase or does it have to be at the time of purchase?

  Can I add the additional warranty after my purchase or does it have to be at the time of purchase? Definitely. You have up to 90 days from the receipt of purchase to add the extended warranty. The warranty will save you money and give you peace of ...