When was the last time my device was certified?

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• Do you provide a recertification certificate?

  Do you provide a recertification certificate? Yes, every device comes with a recertification certificate.

• Can I get a copy of my recertification certificate?

  Can I get a copy of my recertification certificate? You can find a copy inside your case behind the foam lid. If there isn’t one there, you can submit a request to orders@techkonusa.com with the device serial number and we will get a copy to you as ...

• Where do I send my device for repair?

  Please send your device to: Attn: RMA# Techkon USA 185 Centre St. Suite 101 Danvers, MA 01923

• Can I add the additional warranty after my purchase or does it have to be at the time of purchase?

  Can I add the additional warranty after my purchase or does it have to be at the time of purchase? Definitely. You have up to 90 days from the receipt of purchase to add the extended warranty. The warranty will save you money and give you peace of ...

• How long does the repair/recert take?

  How long does the repair/recert take? Repairs and recertifications typically take 5-7 business days. We also offer an expedited service fee ($150) for those customers that wish to have their device fully repaired or recertified and sent back to them ...