How can I get trained on the product?

How can I get trained on the product?

How can I get trained on the product?

All Techkon products come with free product training via gotomeeting.  Onsite training is also available for purchase.

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    • How can I get technical support?

      How can I get technical support? You can reach our technical support team at 978-777-1854 or by chatting with us at www.techkonusa.com, or by emailing service@techkonusa.com.

    • Can I get a copy of my recertification certificate?

      Can I get a copy of my recertification certificate? You can find a copy inside your case behind the foam lid. If there isn’t one there, you can submit a request to orders@techkonusa.com with the device serial number and we will get a copy to you as ...

    • What is your product warranty?

      What is your product warranty? All Techkon products come with a full warranty. See the matrix below for more details: SpectroDens3 – 2 years SpectroDens4 – 2 years SpectroPlate – 2 years DENS – 2 years SpectroDrive – 1 year

    • Do you service/re-certify the product locally or does it need to be sent to Germany?

      Do you service/re-certify the product locally or does it need to be sent to Germany? We are proud to service and recertify most devices in our Danvers, MA office. There are some rare circumstances under which devices will have to be sent to Germany ...

    • Do you have a trade-in program?

      Do you have a trade-in program? Yes, Techkon has a very popular trade-in program for all devices. We accept all Techkon and competitive devices and apply generous discounts depending on the product being purchased.